House Of Workouts BV

Herenstraat 55
2271 CB Voorburg
The Netherlands
E-mail: mail@houseofworkouts.com
Tel: +31(0)70 427 68 10
CC No. 27247695

FAQs

Check our FAQs 

Which destinations does House of Workouts ship to?
In the Netherlands, Belgium, Luxembourg, France and Spain.
How long does delivery take, and how much will it cost?
The Netherlands: 3 business days. Belgium: 3-4 business days. Luxembourg, France and Spain: 4-5 business days. The Netherlands: € 5,80 Belgium: € 9,-. Luxembourg, France: € 15,- Spain: € 21,-
What payment methods does House of Workouts accept?
iDEAL: Free Overboeking: Free (CAUTION: shipping will take place after the payment is received) SOFORT Banking: 0,9% Bancontact/MisterCash: 1,8% Creditcard: 2,8%
How do I return or exchange an item?
Making a return or exchange is easy. You have 14 days to decide whether to keep your items. Return Policy:
  • The product is undamaged
  • The XCO-Trainer® is still wrapped in plastic
  • Accessoires aren't used
  • Clothing isn't worn
Returning your purchase:
  1. Send an e-mail to mail@houseofworkouts.com. Note your name, the order number and what you would like to return. You will receive an confirmation e-mail.
  2. Read the return policy and fill in the return form completely.
  3. Send the package and form to the address at the return form. The package should be send to the return address within 14 days, franked and with a Track & Trace code as proof of the shipment.
  4. The shipping costs and risk of returning an order are for your own account.
  5. After receiving your return this will be processed. The amount to be received will be transferred to the IBAN number you noted at the return form.
  Exhange:
  • Follow the steps of returning a purchase.
  • When the new product is more expensive than the original product, you will receive an invoice of the surcharge.
  • Note at the return form the name and price of the new product you would like to receive.
  • The cost of shipping the new product will be paid by us.
  • After receiving your return package, your new product will be send right away when the (possible) extra payment has been made.

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